Scheduled Training Courses
RESPONSE provides a wide range of scheduled training courses aimed at businesses of all sizes and sectors. These courses can help your staff achieve their full potential and improve performance.
Click on the relevant industry area to find dates of scheduled courses in 2008/09.
Business & Management
Care
Construction
Hospitality & Catering
Hotel Academy
IT
Media
Other
Information provided on this page is subject to change, for the latest course titles, costs and availability contact us.
Business & Management |
Jan | Feb | Mar | Apr | May | June | July |
|---|---|---|---|---|---|---|---|
| 1st | |||||||
| Effective Time Management | 15th | ||||||
| Managing Successful Projects | 29th | ||||||
| Personal Development Planning | 12th | ||||||
| Coaching for Results | 22nd | ||||||
| Presentations – Powerful Points | 13th | 5th | |||||
| Putting Customers First | 6th | 19th | |||||
| Getting that Sale | 20th | 10th | |||||
| Embracing Diversity in the Workplace | |||||||
| Gaining a competitive edge - analysing the competition - half day am | 27th | 3rd | |||||
| Budget Planning and Decision Making | 8th | 17th | |||||
| Developing an Effective Team | 3rd | 26th | |||||
| Asserting Yourself | 24th | 24th |
| Care | Jan | Feb | Mar | Apr | May | June | July |
|---|---|---|---|---|---|---|---|
| There are currently no scheduled care courses |
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| Hospitality & Catering | Jan | Feb | Mar | Apr | May | Jun | July |
|---|---|---|---|---|---|---|---|
| There are currently no scheduled Hospitality & Catering courses |
| Hotel Academy | Jan | Feb | Mar | Apr | May | June | July |
|---|---|---|---|---|---|---|---|
| Telephone Sales | 17th | 7th | |||||
| Reception Up Sales | 19th | 12th | |||||
| Complaint Handling | 15th | ||||||
| Customer Service Excellence | 20th | 17th | 21st | ||||
| Trainer Training | 16th | 8th | |||||
| Change Management | 9th | 10th | |||||
| Managing Conflict | 16th | ||||||
| Employment Legislation for Non-Managers | 17th | 13th | |||||
| Recruitment and Selection Skills | 20th | ||||||
Managing Poor Performance |
8th | 17th | |||||
| Handling Discipline, Capability & Grievance | 18th | ||||||
| Cultural Awareness in the Hospitality Environment | 19th | 14th | |||||
| Food Hygiene | Please contact us for confirmed dates | ||||||
| Licensed Premises Supervisors Certificate | Please contact us for confirmed dates | ||||||
| IT | May | June | July | Aug | Sep | Oct |
|---|---|---|---|---|---|---|
| E-Type - Touch Typing | 24-25th | |||||
| Word Intermediate* |
||||||
| Word Advanced * |
||||||
| Powerpoint Intermediate* |
22nd | |||||
| Powerpoint Advanced* | 10th | |||||
| Excel Basic* | 4th, 18th | 30th | ||||
| Excel Intermediate* |
18th | |||||
| Excel Advanced* |
||||||
| Access Basic | 15th | |||||
| Excel - Introduction to Visual Basic for Applications* | ||||||
| Outlook Intermediate* |
8th | |||||
| Designing web pages with Dreamweaver Basic* | ||||||
| Designing web pages with Dreamweaver Basic* | ||||||
| ECDL Testing -afternoon/evening | ||||||
| Designing web pages with Dreamweaver - Basic to Intermediate 6-week course, Mondays 6 to 9 pm | ||||||
| ECDL Testing -afternoon/evening |
Please call for Dates:
Using Photoshop to Edit Pictures - 6 weeks
e-Type - Touch Typing - 2 days
File Management and the Internet *
Migrating to Office 2007 *
*Half day courses (9:30 to 1:30)
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| Media | Jun | Jul | Aug | Sept | Oct | Nov | Dec |
|---|---|---|---|---|---|---|---|
| There are currently no scheduled media courses |
| Other | Jun | Jul | Aug | Sept | Oct | Nov | Dec |
|---|---|---|---|---|---|---|---|
| MAC City & Guilds 5101 - 2 days | 5th, 12th, 19th, 26th | 3rd, 10th, 17th, 24th, 31st | 7th, 14th, 21st, 28th | 4th, 11th, 18th, 25th |
